Shipping policy
**Shipping Policy**
We want to get your order to you as quickly and affordably as possible. Here's what to expect.
**Insider Free Shipping:**
Vanoir Insider members get free standard shipping on every order — no minimums, no codes needed. Not an Insider yet? Learn more about membership at getvanoir.com/pages/membership.
**Standard Shipping (Non-Members):**
Shipping rates for non-members are calculated at checkout based on your location and order size.
**Delivery Timeframes:**
- United States: 5–10 business days
- International: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-volume periods.
**Order Processing:**
Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order ships.
**Lost or Delayed Packages:**
If your order hasn't arrived within the estimated timeframe, please contact us at support@getvanoir.com and we'll help track it down.
Questions? Reach us at support@getvanoir.com or call +1 (863) 431-9599.